Sometimes at work, you need to say no. It can be hard — at least in the moment.
The best answer just when you need it
Have you noticed that the brilliant responses and comebacks that are truly on-point often come to us a while after they were actually needed? This can be a real bummer. But even so, they have the potential of becoming an ace up your sleeve the next time you need a good response if you save them when they eventually do come to you.
So, make templates for saying no.
Let me show you how.