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08 Sep

Podcast: Done! No. 647 - How to manage what you’ve planned when customers control your time


Datum: 2025-09-08 08:45
A person in business attire is pointing at a bar chart on a document laid out on a desk, with other papers and graphs scattered around, suggesting analysis or discussion of data.

How will you find time for oth­er impor­tant things when cus­tomers con­stant­ly call and email? Your idea of what you’ll get done dur­ing the day falls apart repeatedly!

This week’s episode of Done! is about a blunt trick for those of you whose cus­tomers seem to con­trol your time.

What tricks do you have to both find time to serve cus­tomers who con­stant­ly show up and to work on oth­er, long-term mat­ters? Please write to me and let me know. I often encounter this issue with cer­tain pro­fes­sions (I count myself among them, in fact), and I’m always on the look­out for inno­v­a­tive meth­ods that can help. 


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I want to try it!